"The power of direct."
"We know who we are and what we do."
"We know who we are and what we do."
1) Our business is about technology, yes. But it's also about operations and customer relationships.
2) It's customers that made Dell great in the first place, and if we're smart enough and quick enough to listen to customer needs, we'll succeed.
3) You know in today's business world if you get behind in your e-mail you fall out of touch very quickly.
4) The Internet is probably the most significant thing that has come along.
5) Twenty years and $40 billion. They seem like good round numbers.
6) All companies use servers of various sizes. Servers represent a disproportionate amount of profit opportunity. That's why we're using our direct marketing model to bring (them to customers), ... Capital Ideas.
7) It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
8) People consume information better with their eyes.
9) What we are trying to do is appeal to customers with technological experience.
10) The open-source collaborative development model, I believe, is built to succeed in the Internet age, and it makes more sense than the proprietary model of some of our competitors.
11) Customers are voting with their dollars and their feet today.
12) It's not the right time to do it now, but stay tuned,
13) The best part was the wisdom of the restaurant owner, which I could capture if I came to work a little early. He took great pride in his work and cared about every customer who came through his door.
14) The old industry approach was proprietary technology and vertical service solutions, ... Customers now universally reject these notions.
15) The idea of being all things to all people is a thing of the past.
16) We don't sell the database, period.
17) Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
18) The home market is a very large and growing market.
19) We're number-one in the U.S. in the server market and now we're going after the world.
20) There's actually quite a few people that are available to hire. They have the skills and we kind of prefer that way of growing.
21) These devices are not necessarily substitutes to the PC, but complementary. You can't find a Palm Pilot user who doesn't have a PC.
22) The only thing growing faster than Linux is Linux on Dell.
23) We believe there is a strong commitment at the highest levels of government, now we need to make it happen.
24) We believe the same thing that happened in PCs and notebooks will happen in the server market.
25) During the first half of fiscal 1998, demand remained solid. The top companies have been consolidating their market shares during this period, and Dell has emerged from this environment as a leader in market share growth.
26) The key to our performance in the fourth quarter was focus. By remaining focused, we have helped our customers benefit from the superior performance, service and value that our unique direct model delivers.
27) We see a healthy industry in the year ahead, ... Major demand drivers, including processor transitions and component cost reductions, remain solid, and consolidation is separating top companies such as Dell from the rest of the field.
28) The 55 percent growth is very consistent with what we've seen over the last 14 years.
29) We believe standardization has helped both Dell and our customers.
30) We feel quite comfortable with that forecast, ... Some in our industry have become more aggressive in their predictions and I think if they are right, Dell would benefit from that as much as any company.
31) This was made in North Carolina, so you've got some really good stuff here, ... I think you'll be seeing several million more just like this real soon.
32) For the people, the infrastructure and, of course, the incentives played a role.
33) I'm thrilled to be here. This operation will be the foundation of great success here.
34) Manufacturing jobs today require highly skilled workers who are familiar with computers and technology.
35) It also means their job is constantly changing because technology is changing and this is a customer-driven industry. So our employees need to be flexible and driven. They are going to always be in training.
36) Nice guys finish last.
37) All our businesses are doing exceptionally well in an extremely challenging environment.
38) Our business continued to grow profitably in all customer segments and regions around the world.
39) As we come to the end of the calendar year, industry conditions remain healthy, ... Processor and operating system transitions and component cost declines continue to position our industry for strong customer demand.
40) If we get half the performance in the next couple of years, I'll be happy.
Hidden Advantages
40) Dell otten gets stereotyped. People say we're just a distribution channet Well, we are, of course, but we also spend almost $300 million a year on research and development, have 2,000 engineers, and file several hundred patents a year. We lead the industry in product awards, and arguably, product leadership.
41) We don't spend a lot of our dollars researching basic materials, or developing computer architectures. Rather, we try to figure out how to ,lppJ} t he [ellS of billions of dollars that computer companies invest in R&D every year in ways that will solve customer problems.
42) So our position in the marketplace is not just about distribution of products, or logistics, or manufacturing, it's a combination of these things.
43) Now, a small business may want to buy 100 machines a year, and for that kind of volume, we really can't afford to send out an account exec. So, we've created something we call the virtual account exec. For a small company that's interested in Dell's products, we essentially have a briefing online.
44) So, this is the prisoner's dilemma that the indirect companies haw. They have to eliminate the dealer that generates 980/0 of their revenues to get out of the box they're in and start selling directty.
45) We became incredibly focused."
